Yes, the pen scanner works on its own for key functions like Dictionary Lookup, Translation (for certain languages), and the Read to Me feature — no internet or device pairing needed. For full access to AI-powered features, the pen scanner should be connected to Wi-Fi and paired with a laptop, tablet, desktop, or smartphone.

From fine details (8 pt) to top headline (30 pt) can be recognized. The headline of FAQs is 24 pt. The blue text below is an example of 8 pt. 

This line is an example of 8 pt for labels. 

Yes, the pen scanner works as translation pen that supports two-way offline translation for 12 languages, such as Spanish, German, French, Chinese and Japanese. When connected to Wi-Fi, it expands to two-way translation between English and over 60 languages.

Yes, and it also supports translation from English to 40 languages. 

Not exactly. About two-thirds of the languages overlap. The reading pen supports up to 60 translation languages when connected to the internet, while ScanNote offers a more limited set. Please refer to the full specifications for details.

Yes, to make sure AI’s responses match your kids’ learning level and goal, we highly recommend registering an account. What’s more, the reading session and bookmarked words can be synchronized among devices.

Technically yes, but we recommend that each user create their own account. Before bookmarking words or scanning new book chapters with the reading pen, make sure ScanNote is switched to the correct account. This ensures all bookmarks and records sync to the right user profile.

The warranty is 1 year since the date of purchase. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please refer to the refund policy for more detail.

Please contact us at supportus@penpowerinc.com and we will discuss with you what’s the suitable solution for you.

ScanNote offers ESL students additional AI-powered tools such as AI-generated reading quizzes, summaries, and translations. These features are available for users whose mother tongues include Traditional Chinese, Simplified Chinese, Japanese, Korean, German, and Spanish. It also makes it easier to manage reading excerpts by seamlessly syncing content from the reading pen to the platform. You can take a look the platform  here .